Farewell to “Stay at One, Play at Both”: How Exclusive Amenities Shape Each Ocean Club Resort
If you’ve heard of the classic “Stay at One, Play at Both” approach in Turks & Caicos, it’s time for an update. Ocean Club Resorts has retired that model in favor of exclusive, guest-centric experiences at each location—Ocean Club East and Ocean Club West. In this guide, you’ll learn exactly what changed, how the new setup benefits your stay, and how to choose the resort that fits your travel style.
What changed—and why it benefits you
Ocean Club Resorts now focuses on delivering the most seamless experience at the resort you choose. Here’s a clear, quick overview:
- The “Stay at One, Play at Both” concept has been retired in favor of exclusive offerings at each location.
- Guest amenities—such as pools, loungers, BBQ grills, tennis and pickleball courts, water sports equipment, bicycles, and fitness centers—are available exclusively at the resort where you are staying.
- You’re still encouraged to enjoy all three on-site restaurants across the properties, and a complimentary Shopping and Dining Shuttle continues to operate between the resorts with convenient pick-up and drop-off at each reception building.
- Upgrades further tailor each property: pickleball has been incorporated at Ocean Club East (already available at West), while Ocean Club West features a new reception center and solar power sourcing (solar is already a feature at East).
This guest-centric approach ensures better access to amenities and a more personalized, hassle-free experience at your chosen resort.
Ocean Club East at a glance
Signature setting and vibe
- Calm beaches and beautiful sunsets along Grace Bay
- Steps from the Royal Turks & Caicos Golf Club
This location is ideal if you prioritize serene beach days, golden-hour views, and effortless access to championship golf.
Exclusive amenities you’ll enjoy at East
- Freshwater pool, loungers, and beach setup with complimentary pink umbrellas and chairs
- Fitness center, stand-up paddleboards, kayaks, and beach towels
- Gas grills, adult-size bikes, WiFi, cable, and smart TV
- Tennis and pickleball courts (with complimentary rackets, paddles, and balls)
- Tennis: 7 a.m.–10 p.m. daily
- Pickleball: 8 a.m.–8 p.m. daily
- Professional, lighted courts for evening play
- Ocean Club Pool Bar for refreshing drinks and light bites
Dining highlight: Opus Wine-Bar-Grill
- Take-out and localized delivery available
- Guests at Ocean Club (East) can have meals delivered directly to their suite
- Guests at Ocean Club West can use the complimentary inter-resort shuttle to pick up orders
- Dress code is island-casual; jackets and long trousers are not required for gentlemen
Ocean Club West at a glance
Signature setting and vibe
- A wider stretch of Grace Bay Beach
- Easy walking distance to nearby dining and shopping (Ports of Call, Regent Village, and Saltmills plazas)
- The most room categories—from Studios up to Three-Bedroom Suites—plus layouts that accommodate up to 8 guests comfortably
- A natural fit for families and groups seeking convenience and variety
Exclusive amenities you’ll enjoy at West
- Freshwater pool, loungers, and complimentary pink beach umbrellas and chairs
- Fitness center, stand-up paddleboards, kayaks, and beach towels
- Gas grills, adult-size bikes, WiFi, cable, and smart TV
- Tennis and pickleball courts (with complimentary rackets, paddles, and balls)
- Court hours: 8 a.m.–9 p.m. daily
- Professional, lighted courts for evening play
- Beachfront dining and bar at Reef Rockers Beach Bar and Grill with tropical cocktails
- Spa Tropique services
- Newly added reception center and solar power sourcing
Golf made easy
Guests at Ocean Club Resorts enjoy access to exclusive rates at the nearby Royal Turks & Caicos Golf Club, a beautifully maintained championship course just steps from Ocean Club East. Golf package rounds include:
- 18 holes on the championship course
- Shared golf cart
- Passes priced per person and non-transferable
If you’re planning to play multiple rounds, this setup is streamlined and convenient.
Quick answers for the new model
Can I use amenities at both resorts?
No. Guest amenities (pools, courts, loungers, fitness centers, water sports gear, BBQ grills, bikes, etc.) are exclusive to the resort where you are staying. You are encouraged to explore all three on-site restaurants, and the complimentary Shopping and Dining Shuttle operates between the properties.
What are the tennis and pickleball hours?
- Ocean Club East: Tennis 7 a.m.–10 p.m.; Pickleball 8 a.m.–8 p.m.
- Ocean Club West: Courts open 8 a.m.–9 p.m. daily
- Both locations feature professional, lighted courts and provide complimentary rackets, paddles, and balls.
Is beach gear included?
Yes. Complimentary pink beach umbrellas and loungers are set up daily along Grace Bay Beach for resort guests.
What family amenities are available?
- Children 12 and under stay free within occupancy limits
- Complimentary cribs and roll-away beds where permitted (not available in Studio and Studio Deluxe Suites)
- Complimentary strollers and baby monitors (subject to availability)
- Seafari: a complimentary, self-guided environmental exploration game with prizes
- Curated children’s menus at on-site restaurants
How do I get around?
- Government-regulated taxis are readily available from the airport and around the island
- Car rentals are available on-island; Tropical Auto Rental is a preferred agency
- Complimentary adult bicycles are available for exploring the Grace Bay area
- A complimentary Shopping and Dining Shuttle operates between the two resorts
Can I order from Opus Wine-Bar-Grill regardless of where I’m staying?
Yes. Guests at Ocean Club East can receive delivery to their suite; guests at Ocean Club West can use the complimentary shuttle to pick up orders.
Ocean Club East vs. Ocean Club West: a quick comparison
| Preference | Choose Ocean Club East if you want… | Choose Ocean Club West if you want… |
|---|---|---|
| Beach vibe | Calmer beaches and famous sunsets | A wider stretch of beach |
| Proximity | Steps from Royal Turks & Caicos Golf Club | Easy walking to restaurants and shopping (Ports of Call, Regent Village, Saltmills) |
| Dining | Opus Wine-Bar-Grill with delivery to East suites | Beachfront dining at Reef Rockers Beach Bar and Grill |
| Courts | Tennis and pickleball (expanded to include pickleball) | Tennis and pickleball (existing), 8 a.m.–9 p.m. hours |
| Energy & Layouts | Serene setting, golf-forward convenience | Most room categories; several layouts accommodating up to 8; family- and group-friendly |
| Sustainability & Arrival | Solar power in place | New reception center and solar power sourcing |
Practical planning tips
- Check rates and policies
- Review the Rates page for current pricing and seasonal offers
- Cancellation windows vary by season and room type
- Winter: cancel up to 21 days prior for a full refund
- Summer/Fall: cancel up to 3 days prior for a full refund (Three-Bedroom Suites have a 21-day cancellation)
- Holiday: cancel up to 42 days prior for a full refund; within 42 days is non-refundable and non-transferable
- Groups: cancel up to 21 days prior (group contracts may vary)
- Deposits become non-refundable and non-transferable inside the penalty window
- Ocean Club Resorts recommends protecting your travel investment with outside travel insurance
- Know your check-in/out times
- Check-in is at 4:00 p.m.; check-out is at 11:00 a.m.
- Early check-ins and late check-outs aren’t available, but luggage can be securely stored if you arrive early or depart later in the day
- Make the most of on-site activities
- Take advantage of complimentary water sports (kayaks, stand-up paddleboards), fitness centers, bikes, and lighted courts
- Visit the Online Media Gallery, East/West Virtual Tours, and the live Beach Webcam to preview your experience
- Dine your way
- Explore all three on-site restaurants and consider Opus Wine-Bar-Grill’s take-out/delivery options
- Dress at Opus is island-casual
- Getting around
- Taxis from the airport typically operate at government-regulated, per-person rates; most excursion operators offer round-trip pick-ups
- Drivers renting cars must be at least 24 years old
Conclusion
Saying goodbye to “Stay at One, Play at Both” ushers in a more tailored, stress-free way to vacation. With exclusive amenities at each property, thoughtful upgrades, and easy dining access via the complimentary Shopping and Dining Shuttle, you’ll enjoy better availability and a stay that fits how you like to relax, play, and explore.
Ready to find your fit? Explore the East and West Virtual Tours, check current Rates and Golf Packages, and book direct with our U.S.–based reservations team for personalized guidance, return-guest discounts, and special group rates. Call 800-457-8787 to start planning your Ocean Club Resorts getaway today.